Terms of Warranty

This warranty of the equipment is valid in Singapore for a period of twelve months from the original date of purchase under normal usage.

This warranty is only valid if registration is complete within 14 days from purchase.

This warranty covers repair or at the option of HWEE SENG (ELECTRONICS) PTE LTD replacement without charge to the purchaser, any parts proved to be defective workmanship or materials, provided that the purchase of the equipment was made from an authorised dealer of HWEE SENG (ELECTRONICS) PTE LTD.

The warranty does not cover the damage resulting from:

  • Normal wear & tear
  • Use other than in accordance with the operating manual
  • Any authorised disassembly, service repair, or
  • Fire, earthquake, flood fume or water pollution, convulsions of nature or acts of God.
  • Onkyo Firmware Update*

The warranty will be null and void in any of the following events:

  • If the serial number on the equipment has been defaced or removed;
  • If any term contained in this warranty has been altered or modified in any way without prior written consent of HWEE SENG (ELECTRONICS) PTE LTD.

Request for warranty services within the warranty period must be accompanied with the warranty card and proof of purchase.

This warranty is in lieu of any, and all other warranties expressed or implied warranty of merchantability or fitness for a particular purpose. HWEE SENG (ELECTRONICS) PTE LTD assumes no liability for the breach of the warranty beyond correcting the breach in the manner described above. In no event shall HWEE SENG (ELECTRONICS) PTE LTD be liable for the consequential loss or damages, including the loss of use or loss of profit resulting from the product.

In the event of defects covered by this warranty arising during the warranty period, the equipment should at the expense of the purchaser be sent to:

*Products whose software, firmware or other operating systems have been modified or altered other than via an ONKYO or Hwee Seng Electronics Pte Ltd in accordance with ONKYO provided software, firmware or other operating system upgrade or update.

Singapore Office

81 Genting Lane #02-02
Everich Industrial Building
Singapore 349566